I am an experienced transgender awareness trainer, specialising in public sector, higher education and non-profit organisations. Since 2015, I have delivered training nationally across the public sector. I draw on my expertise in trans policy guidance and UK equality law, as well as on own experiences as a library assistant in academic libraries, as a postgraduate teaching assistant, as a charity coordinator, as a student, and as a trans person.
My training offers attendees the chance to:
- Ask ‘stupid questions’. Trans issues are still beyond the working familiarity of many people – but they often remain afraid to ask for help for fear of causing offence. I establish a safe, non-judgemental space in which no question is unacceptable.
- Learn the basics. I cover the ‘building blocks’ of understanding trans and non-binary identities: what is gender? What does it mean to transition? Which key terms is it useful to know?
- Apply the basics. Training sessions are tailored to your team or organisation, so that attendees can see clearly why trans issues matter to the job they do and know how to put their learning into practice.
- Understand why trans inclusivity matters. I provide legal context, policy guidance and best practice, but also individual case studies – making the case for trans inclusivity from both a statutory and a human perspective.
- Build confidence and familiarity. The objective of the training is to equip attendees with the ability to react confidently and sensitively when they encounter trans issues in the workplace, avoiding shock or discomfort. Interpersonal interactions are often the most crucial factor in giving a trans customer, student, client or service user a positive or negative experience. Training is what makes the difference.
Training sessions can last from an hour-long staff meeting or learning lunch, to a half-day workshop, depending on your requirements.
Welsh Ambulance Service staff
University of Central Lancashire
Student Services – HR – All-staff sessions
Library staff – All-staff sessions
University of York
AMOSSHE, The Student Services Organisation
Two workshops at ‘Supporting Trans Students’, March 2017
Customer Services Group UK (university libraries)
Presentation at ‘Developing Accessible and Inclusive Customer Service’, November 2016
Leeds Beckett University
Human Resources – Student Wellbeing – Libraries and Learning Innovation – Open sessions
University of Leeds
Medical students – Library staff
York St John University
Services for Students – Open sessions
Joseph Rowntree Foundation