Trans awareness training

I am an experienced transgender awareness trainer, specialising in public sector, higher education and non-profit organisations (including choirs). Since 2015, I have delivered training nationally across the public sector. I draw on my expertise in trans policy guidance and UK equality law, as well as on my own experiences as a member of HE academic and support staff, as a charity coordinator, as a student, and as a trans person.

My training offers attendees the chance to:

  • Ask ‘stupid questions’. Trans issues are still beyond the working familiarity of many people – but they often remain afraid to ask for help for fear of causing offence. I establish a safe, non-judgemental space in which no question is unacceptable.
  • Learn the basics. I cover the ‘building blocks’ of understanding trans and non-binary identities: what is gender? What does it mean to transition? Which key terms is it useful to know?
  • Apply the basics. Training sessions are tailored to your team or organisation, so that attendees can see clearly why trans issues matter to the job they do and know how to put their learning into practice.
  • Understand why trans inclusivity matters. I provide legal context, policy guidance and best practice, but also individual case studies – making the case for trans inclusivity from both a statutory and a human perspective.
  • Build confidence and familiarity. The objective of the training is to equip attendees with the ability to react confidently and sensitively when they encounter trans issues in the workplace, avoiding shock or discomfort. Interpersonal interactions are often the most crucial factor in giving a trans customer, student, client or service user a positive or negative experience. Training is what makes the difference.

Training sessions can last from an hour-long staff meeting or learning lunch, to a half-day workshop, depending on your requirements.

Not sure? Have a look at my testimonials, or get in touch to discuss how I can help your organisation.


AMOSSHE, The Student Services Organisation
Two workshops at ‘Supporting Trans Students’, March 2017

Open webinar

British Library
All staff

Cardiff Metropolitan University
Student services staff


Cruse Bereavement Care
Bereavement support volunteers

Customer Services Group UK (university libraries)
Presentation at ‘Developing Accessible and Inclusive Customer Service’, November 2016

Eye to Eye Young People’s Counselling Service
All staff

Go Higher West Yorkshire
Higher Education Progression Officers (school-based)

Joseph Rowntree Foundation
All staff

Leeds Beckett University
Human Resources | Student Wellbeing | Libraries and Learning Innovation | Disability Advice | Residential Team | Student Union staff | Sport and Active Lifestyles | Corporate Communications | Open sessions

Leeds City Council
Deaf Start Educational Interpreters

M25 Libraries Conference
Invited speaker at 2017 conference

NASMA (National Association of Student Money Advisors)
Invited workshop leader at 2019 conference

Newcastle University
All staff

NHS Wales
Welsh Ambulance Service staff

Open University
Library staff

Out Aloud LGBT Choir
Choir members and committee

The Samaritans

Sheffield Hallam University
All staff

Swansea University
Library staff | All-staff sessions

University of Central Lancashire
Student Services | HR | All-staff sessions

University of Hull
Library staff

University of Leeds
Medical students | Library staff

University of Salford
Library staff

University of Surrey
Library staff

University of York
Library staff

UX Libs (User Experience in Libraries)
Plenary speaker at UX Libs IV conference

V&A Museum

Exhibition staff

York St John University
Human Resources | Services for Students | Open sessions | Business students | Sport and Active Lifestyles staff and students